Shipping & Returns

SHIPPING

Our carrier of choice is UPS. All orders confirmed by Plain-T will be delivered to the delivery address you specify when placing your order.
Our goal at Plain-T is to provide our customers with the finest products and flawless services. Our priority is that you are happy with your purchase

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PLEASE REFER TO TIMES IN TRANSIT BELOW:


DOMESTIC:


GROUND SHIPPING
New York City & Boroughs: 1-2 business days - Northeast: 2-3 business days - Midwest: 3-4 business days - South: 3-4 business days - West Cost: 4-5 business days

3 DAY SELECT
Delivery by the end of the third business day

2nd DAY AIR
Delivery by the end of the second business day

NEXT DAY AIR
Delivery by the end of the next day

INTERNATIONAL:


UPS Standard

UPS Worldwide Express


RETURNS

In the event that there is an issue with your order, please contact us at Plain-T within seven days of delivery. We will make every effort to ensure your satisfaction. All returns will be processed with UPS Returns Manager.


Please contact PLAIN-T:
By mail:
Plain-T, LLC
87 Powell Ave
Southampton, NY 11986
By e-mail: customerservice@plain-t.com


International Shipment

Orders placed for international delivery – The person ordering is responsible for complying with all laws and regulations of the country in which you are receiving the goods. That includes but is not limited to customs clearance, import duties and taxes that may be applied once the merchandise reaches your country. Customs policies vary widely from country to country, so you should contact your local customs office for further information.


Customer Service

If you encounter any problems with any of the products ordered on the Plain-T web site please contact our customer service department at: customerservice@plain-t.com