FAQ

How can I contact Plain-T?

Whether you have a question, concern, complaint and/or a suggestion, we would love to hear from you. Please refer to our Contact Us page for information on the customer service department that will best address your needs.

What shipping methods does Plain-T online offer?

PLAIN-T uses UPS for its shipments. The most common shipping method is Standard Delivery. However, 2 and 3 day delivery are available at an additional cost.

What are your shipping and handling charges?

Shipping and handling chargers are based on the weight of your packages unless otherwise determined by PLAIN-T in writing on the basis of a flat fee, free shipment.

What are the accepted payment methods for the online store?

PLAIN-T accepts American Express, MasterCard, Visa, Discover, Diners Club, Apple Pay, Google Pay, Shop Pay, Meta Pay.  

 

Is it secure to order on the Plain-T web site?

The information provided by you to Plain-T is kept safe and secure through encoding with SSL technology, an encryption protocol that protects information as it travels over the Internet.